Operations Supervisor I

Pike Corporation; Lakewood (CO); On-site; USD 68,000 - 84,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Job summary

Pike Engineering in Lakewood, CO seeks a Field Manager to act as the local liaison to clients and supervise design staff. The role focuses on representing Pike Engineering’s interests, coordinating with management, and ensuring compliance with local, state, and federal codes as well as client standards.

The position requires a two-year Engineering Technology degree or equivalent experience, with at least five years in related communications or distribution roles.

Qualifications

• Graduate with two-year degree in an Engineering Technology or related field.
• Minimum of five years in related communications or distribution experience.

Responsibilities

• Functions as the local liaison between Pike Engineering and the client.
• Supervision and/or mentoring of design staff.
• Represent Pike Engineering by communicating with client, employees, and management.
• Direct project workflow and coordinate efforts to meet codes and client standards.
• Approve timesheets and manage personnel within area of responsibility.
• Assist in transitioning new employees and onboarding to procedures.

Skills

Organization

Communication

Negotiation

Management

Leadership

Quality & Ethics

Customer Relations

Education

Two-year Engineering Tech degree

Job description

Pike Engineering offers a wide variety of benefits including but not limited to Medical; Dental and Vision Insurance; Paid Time Off; 401(k); Health and Dependent Care Flexible Spending Accounts; Employee and Dependent Basic Life Insurance; Employee and Dependent Basic Accidental Death & Dismemberment; Short Term Disability; Long Term Disability; Critical Illness; Accident and Whole Life Insurance; Legal Services, Identity Theft, and Cyber Security; Employee Discounts and Service Awards. All health care benefits are available upon election on day one (1) of your employment with Pike. The compensation range for this position is between $68,000.00 and $84,000.00.

Position Overview

Functions as the local liaison between Pike Engineering and the client and provides supervision and/or mentoring of design staff. In this role, the incumbent will represent the best interest of Pike Engineering by communicating with the client, with the employees, and with Pike Engineering management on pertinent issues.

Duties & Responsibilities

• Energetically support the organization’s vision and strategy and demonstrate initiative and personal accountability to meet work demands according to the highest standard.
• Exhibit the highest day to day standards and demonstrate the highest level of business ethics and consistently adhere to and promote key values and principles in all transactions.
• Communicate with the client to ensure that the employees of Pike Engineering under their area of responsibility are all productive and responsive to the needs of the client.
• Assist in the transition of new employees to the area through orientation, assisting in logistics, and training on Pike Engineering and/or client specific procedures, policies, and tools.
• Meet regularly with the appropriate client supervision/management to review the effectiveness of our service to the client and to address client concerns.
• Work closely with Pike Engineering’s Manager, VP, and PE in responsible charge to coordinate efforts and assure that all local, state, and federal codes associated with engineering services are being adhered to as well as to the client’s standards.
• Communicate with Pike Engineering employees under their area of responsibility to ensure that all are productive, making reasonable progress in their classifications, and assists in addressing and bringing forth any employee concerns to management.
• Direct project workflow.
• Regularly communicate with the Manager or VP on issues, activities, and accomplishments.
• Will ascertain from the client, the customer satisfaction survey for Pike Engineering employees under their area of responsibility that are in staff augmentation positions.
• Provide formal employee appraisals for assigned employees within area of responsibility with the approval of the Manager or VP.
• Assist the Manager or VP and corporate personnel in the marketing of Pike Engineering’s design/engineering services to existing clients or solid prospects within the assigned area and will assist in the secondary marketing of Pike Engineering’s services to the client. Maintain excellent client relationships.
• Will be responsible for approving all employee timesheets in their respective area, ensuring accuracy and submission in a timely manner.
• May be deployed on a periodic basis and have the responsibilities as the Field Manager during major storm event deployments.
• Additional responsibilities and/or duties as assigned.

Requirements

Skills, Abilities and Knowledge

• Excellent organizational and planning skill
• Demonstrated skills in verbal/written communications
• Demonstrated negotiating and decision-making skill
• Demonstrated management and business skills
• Demonstrated skills in providing leadership, motivation, vision, and direction
• High energy level with the ability to work in a fast paced, ambiguous environment
• Proven success in developing and maintaining customer relationships
• High commitment to achieving goals and plans

Education, Licensing and Experience

• Graduate with two-year degree in an Engineering Technology or related field and/or minimum of five years of related communications or distribution experience.

Other Skills/Abilities

• Self-Motivated
• Work independently
• Team-Oriented
• Customer Oriented
• Able to manage multiple tasks and provide leadership to other team members.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of the organization.

Pike Engineering is an equal opportunity employer.

EOE/Minorities/Females/Vet/Disabled

Pike Engineering is a Non-Union Company