Client-Focused Loan Solutions Specialist

OneMain Financial Group; North Dakota; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health and wellbeing options (medical,

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Paid volunteer time

Job summary

OneMain Financial Group is hiring Loan Sales Specialists in North Dakota. The role focuses on listening to customer needs and providing access to friendly, fast, and affordable financing. On-site work, with opportunities for professional development, advancement, and incentives based on performance.

The role emphasizes multitasking, empathy, and delivering results while maintaining compliance and building lasting customer relationships across channels.

Qualifications

• High School Diploma or GED is required.
• Experience in Sales, Collections, or Customer Service preferred.
• Bilingual Spanish proficiency preferred.

Responsibilities

• Multitask and adapt to dynamic role demands to ensure timely and efficient service.
• Exceed customer expectations through empathy, ease, and encouragement to meet individual and branch goals.
• Develop new connections and maintain customer relationships during the loan process, offering tailored solutions.
• Manage the life cycle of loans, including collections activities, while complying with laws and regulations.
• Engage with customers and departments via phone, email, chat, and in-house systems to facilitate loan progress.
• Educate customers on optional insurance products, ensuring understanding of loans, terms, and options.

Skills

Customer service

Sales

Bilingual - Spanish

Education

High School Diploma or GED

Job description

OneMain Financial Group is hiring Loan Sales Specialists in North Dakota. The role focuses on listening to customer needs and providing access to friendly, fast, and affordable financing. On-site work, with opportunities for professional development, advancement, and incentives based on performance.

The role emphasizes multitasking, empathy, and delivering results while maintaining compliance and building lasting customer relationships across channels.