Growth-Focused Loan Solutions Specialist

OneMain Financial Group; Broadview (MT); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Health and wellbeing options

401(k) matching (up to 4%)

Employee Stock Purchase Plan (10%)

Tuition reimbursement

Paid time off

Paid sick leave

11 paid holidays

Paid volunteer time

Job summary

OneMain Financial Group is seeking a Loan Sales Specialist in Montana to empower customers with access to financing solutions. This on-site role emphasizes excellent service, sales approach, and adherence to regulations while guiding customers through the loan process and lifecycle.

You will work to exceed customer expectations, develop new client connections, and contribute to branch goals while benefiting from career development opportunities and a comprehensive benefits package.

Qualifications

• High School Diploma or GED required.
• Sales, collections or customer service experience preferred.
• Bilingual - Spanish a plus.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options.

Skills

Sales experience

Customer service experience

Bilingual - Spanish

Education

High School Diploma or GED

Job description

OneMain Financial Group is seeking a Loan Sales Specialist in Montana to empower customers with access to financing solutions. This on-site role emphasizes excellent service, sales approach, and adherence to regulations while guiding customers through the loan process and lifecycle.

You will work to exceed customer expectations, develop new client connections, and contribute to branch goals while benefiting from career development opportunities and a comprehensive benefits package.