Client-Focused Legal Intake Specialist

The Radchenko Law Group, PLLC; Plano (TX); On-site; USD 34,000 - 46,000; Full time

Job summary

The Radchenko Law Group, PLLC in Plano, TX is seeking a Legal Intake Specialist to be the first point of contact for potential clients, listening attentively and providing clear, actionable guidance to set the right tone for their experience. You will gather initial information, coordinate with our team, and handle inquiries with confidentiality and professionalism to ensure a positive client experience.

Join a collaborative team that values empathy, accuracy, and efficient routing of cases to

Qualifications

• Strong communication and listening skills.
• Organized, dependable, and able to handle confidential information.
• Ability to work collaboratively in a team environment.

Responsibilities

• Be the first point of contact for potential clients and gather initial information.
• Listen actively to client needs and provide clear, actionable guidance.
• Coordinate with the team to direct inquiries to appropriate processes or staff as needed.
• Manage inquiries with sensitivity and professionalism to ensure a positive client experience.

Skills

Communication

Listening skills

Confidentiality

Team collaboration

Job description

The Radchenko Law Group, PLLC in Plano, TX is seeking a Legal Intake Specialist to be the first point of contact for potential clients, listening attentively and providing clear, actionable guidance to set the right tone for their experience. You will gather initial information, coordinate with our team, and handle inquiries with confidentiality and professionalism to ensure a positive client experience.

Join a collaborative team that values empathy, accuracy, and efficient routing of cases to