Legal Intake Specialist

The Radchenko Law Group, PLLC; Plano (TX); On-site; USD 34,000 - 46,000; Full time

Job summary

The Radchenko Law Group, PLLC in Plano, TX is seeking a Legal Intake Specialist to be the first point of contact for potential clients, listening attentively and providing clear, actionable guidance to set the right tone for their experience. You will gather initial information, coordinate with our team, and handle inquiries with confidentiality and professionalism to ensure a positive client experience.

Join a collaborative team that values empathy, accuracy, and efficient routing of cases to

Qualifications

• Strong communication and listening skills.
• Organized, dependable, and able to handle confidential information.
• Ability to work collaboratively in a team environment.

Responsibilities

• Be the first point of contact for potential clients and gather initial information.
• Listen actively to client needs and provide clear, actionable guidance.
• Coordinate with the team to direct inquiries to appropriate processes or staff as needed.
• Manage inquiries with sensitivity and professionalism to ensure a positive client experience.

Skills

Communication

Listening skills

Confidentiality

Team collaboration

Job description

Overview

At The Radchenko Law Group, we’re seeking a Legal Intake Specialist who’s ready to make a real difference. In this role, you’ll be the first point of contact for potential clients, helping them feel supported and understood. Your ability to listen and provide clear, actionable guidance will set the tone for their entire experience with us. You’ll manage inquiries with sensitivity and professionalism, ensuring each case is handled with the utmost care and attention.

Responsibilities

• Be the first point of contact for potential clients and gather initial information.
• Listen actively to client needs and provide clear, actionable guidance.
• Manage inquiries with sensitivity and professionalism to ensure a positive client experience.
• Coordinate with the team to direct inquiries to appropriate processes or staff as needed.

Qualifications

• Strong communication and listening skills.
• Organized, dependable, and able to handle confidential information.
• Ability to work collaboratively in a team environment.

Compensation

$40,000