Client-Focused Insurance Account Associate

Susan Smith - State Farm Agent; Alma (MI); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Susan Smith - State Farm Agent is searching for an Account Associate to enhance our customer relations and manage daily operations. In this role, you will act as a liaison between customer needs and agency departments, ensuring seamless service and support.

The position requires strong organizational skills and a passion for customer service. As a member of our small, driven team, you will help make a positive impact in the community while growing your career.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service skills

Communication skills

Job description

Susan Smith - State Farm Agent is searching for an Account Associate to enhance our customer relations and manage daily operations. In this role, you will act as a liaison between customer needs and agency departments, ensuring seamless service and support.

The position requires strong organizational skills and a passion for customer service. As a member of our small, driven team, you will help make a positive impact in the community while growing your career.