Client-Focused Insurance Account Manager (Licensing Support)

Songe Insurance Agency; Ocean Springs (MS); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Licensing Assistance

Paid Holidays

Licensing and Professional Development

Licensing Reimbursement

Job summary

Songe Insurance Agency in Mississippi is seeking a professional Account Manager to service insurance accounts, answer coverage questions, process policy changes, and assist with renewals. You will help deliver an outstanding client experience and build lasting relationships with clients and team members.

The role emphasizes organization, problem-solving, and clear communication, with a collaborative, supportive work environment and opportunities for licensing assistance and licensing

Qualifications

• Active Mississippi Property & Casualty License preferred or willing to obtain within 60 days of hire.
• Insurance experience preferred; equivalent client-service experience will be considered.
• Strong customer service mindset with a genuine desire to assist clients.

Responsibilities

• Provide exceptional customer service by responding to client inquiries in a timely, professional manner.
• Assist clients with coverage questions, policy documents, billing concerns, and renewals.
• Research, troubleshoot, and resolve issues with clients, carriers, and policies.

Skills

Customer service

Communication

Problem-solving

Organization

Relationship-building

Tools

Microsoft Office

Agency management systems

Job description

Songe Insurance Agency in Mississippi is seeking a professional Account Manager to service insurance accounts, answer coverage questions, process policy changes, and assist with renewals. You will help deliver an outstanding client experience and build lasting relationships with clients and team members.

The role emphasizes organization, problem-solving, and clear communication, with a collaborative, supportive work environment and opportunities for licensing assistance and licensing