Client-Focused Insurance Account Manager | Flexible Schedule & Growth

Brad Carpenter - State Farm Agent; Barberton (OH); On-site; USD 40,000 - 80,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Brad Carpenter - State Farm Agent in Barberton, Ohio is seeking an Account Manager to provide outstanding service to our growing client base. You will assist with policy changes, answer coverage questions, and help identify opportunities to better protect customers, while maintaining accurate records in the agency management system.

Ideal candidates are organized, customer-focused, and comfortable multitasking in a fast-paced environment.

Qualifications

• Excellent communication and customer service skills.
• Organizational and multitasking abilities.
• Licenses preferred or willingness to obtain: Property & Casualty and Life/Health.

Responsibilities

• Provide prompt, friendly customer service to clients.
• Assist customers with policy changes, billing questions, and coverage explanations
• Review existing accounts and identify opportunities to better protect customers
• Maintain accurate documentation in the agency management system
• Follow up with customers to ensure satisfaction and retention
• Support the sales team with customer relationship management.

Skills

Communication skills

Customer service

Organized

Detail oriented

Multitasking

Education

Property & Casualty license preferred

Life and Health license preferred

Tools

Agency software

Job description

Brad Carpenter - State Farm Agent in Barberton, Ohio is seeking an Account Manager to provide outstanding service to our growing client base. You will assist with policy changes, answer coverage questions, and help identify opportunities to better protect customers, while maintaining accurate records in the agency management system.

Ideal candidates are organized, customer-focused, and comfortable multitasking in a fast-paced environment.