Insurance Client Success & Retention Specialist

Brad Carpenter - State Farm Agent; Barberton (OH); Híbrido; USD 40 000 - 60 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Resumo da oferta

Brad Carpenter - State Farm Agent is seeking a dependable Account Manager to support our growing team and provide excellent service to customers. You will build relationships, assist with policy changes, answer coverage questions, and help identify opportunities to better serve our customers.

If you enjoy helping people, staying organized, and working in a fast-paced environment, we'd love to meet you. The role offers a flexible schedule and opportunities for advancement within a respected

Qualificações

• Strong communication and customer service skills.
• Highly organized and detail-oriented.
• Ability to multitask and manage multiple client accounts.
• Comfortable using computer systems and agency software.
• Property & Casualty license preferred (or willingness to obtain).
• Life and Health license preferred (or willingness to obtain).
• Previous insurance or customer service experience is a plus.

Responsabilidades

• Provide prompt, friendly customer service to clients.
• Assist customers with policy changes, billing questions, and coverage explanations
• Review existing accounts and identify opportunities to better protect customers
• Maintain accurate documentation in the agency management system
• Follow up with customers to ensure satisfaction and retention
• Support the sales team with customer relationship management.

Conhecimentos

Strong communication

Customer service

Highly organized

Detail-oriented

Multitasking

Tech-savvy

P&C license preferred

Life & Health license preferred

Insurance experience

Descrição da oferta de emprego

Brad Carpenter - State Farm Agent is seeking a dependable Account Manager to support our growing team and provide excellent service to customers. You will build relationships, assist with policy changes, answer coverage questions, and help identify opportunities to better serve our customers.

If you enjoy helping people, staying organized, and working in a fast-paced environment, we'd love to meet you. The role offers a flexible schedule and opportunities for advancement within a respected