Client-Focused Insurance Account Manager

Cincinnati Financial; Fairfield (OH); On-site; USD 30,000 - 33,000; Full time

Job summary

The Cincinnati Insurance Companies in Fairfield, Ohio, is hiring an associate account manager to support agency management of client policies and assist account managers within a regional team to service policyholder accounts.

Based at our Headquarters, you will coordinate with underwriting, policyholders, and care centers, process EPIC activities, and help ensure accurate account information while delivering outstanding service.

Qualifications

• Active property and casualty license preferred; candidates must obtain within 3 months of hire.
• High school diploma required; associate or bachelor's degree preferred.

Responsibilities

• Communicates with policyholders to request information for underwriting and policy files.
• Processes activities in EPIC to maintain accurate account information.
• Monitors emails and care center mailboxes.
• Performs download process for Personal Lines and Bond transactions.
• Gathers information from policyholders for endorsements and submits to underwriting.
• Prints audit letters and mails to policyholders.
• Follows up on Loss Control recommendations on behalf of Account Manager.
• Manages cancellation activity and secures a signed LPR from policyholder before submitting to underwriting.
• Issues Bond policies and certificates of Insurance.

Skills

Teamwork

Time management

Positive attitude

Attention to detail

Adaptability

Communication

Problem solving

Education

High school diploma

Associate or Bachelor's degree

Tools

EPIC

Job description

The Cincinnati Insurance Companies in Fairfield, Ohio, is hiring an associate account manager to support agency management of client policies and assist account managers within a regional team to service policyholder accounts.

Based at our Headquarters, you will coordinate with underwriting, policyholders, and care centers, process EPIC activities, and help ensure accurate account information while delivering outstanding service.