Insurance Underwriting Support Specialist

Cincinnati Insurance Company; Fairfield (OH); On-site; USD 25,000 - 28,000; Full time

Job summary

The Cincinnati Insurance Companies in Fairfield, Ohio, is seeking an underwriting assistant to support field marketing representatives with new business, policy processing, and agency service. This role offers growth in a service-driven insurance environment and a base at our Headquarters in Fairfield.

The position requires attention to detail, strong communication, and the ability to manage multiple tasks in a production-driven setting.

Qualifications

• High school diploma required.
• Associate's or bachelor's degree preferred.
• Associate in Insurance (AINS) designation preferred; completion within three years of hire required.

Responsibilities

• Support field marketing representatives throughout the new business and policy issuance lifecycle.
• Enter and maintain accurate policy, exposure, and risk information within underwriting and policy administration systems.
• Review applications and supporting documentation to ensure completeness and adherence to underwriting requirements.
• Manage administrative and policy-processing activities before and after coverage is approved, ensuring information is accurate and timely.
• Communicate with agents and brokers via phone and email to obtain underwriting information and required documentation.
• Monitor underwriting workflows and assist in timely quoting, binding, and issuance.
• Order and retrieve underwriting reports and insurance data through Cognos, AIMS Data Warehouse, SharePoint, and other internal platforms.
• Assist with policy servicing activities, endorsements, and administrative underwriting transactions.
• Support agency relationships with responsive, professional customer service and operational support.
• Conduct web-based research and gather information necessary for underwriting decision-making.

Skills

Customer service mindset

Multitasking

Attention to detail

Microsoft Word

Microsoft Excel

Microsoft Outlook

Underwriting concepts

Education

High school diploma

Associate's or Bachelor's degree

AINS designation

Tools

Cognos

AIMS Data Warehouse

SharePoint

Job description

The Cincinnati Insurance Companies in Fairfield, Ohio, is seeking an underwriting assistant to support field marketing representatives with new business, policy processing, and agency service. This role offers growth in a service-driven insurance environment and a base at our Headquarters in Fairfield.

The position requires attention to detail, strong communication, and the ability to manage multiple tasks in a production-driven setting.