Insurance Account Manager (Associate) — Client Care

Cincinnati Insurance Company; Fairfield (OH); On-site; USD 30,000 - 33,000; Full time

Job summary

The Cincinnati Insurance Companies in Fairfield, Ohio, is seeking a Customer Care Center associate account manager to support agency management of client policies and assist account managers within an assigned regional team.

The role is based at our Headquarters in Fairfield. The pay range is $22.00 - $24.00 hourly, with eligibility for an annual bonus based on company and individual performance.

Qualifications

• Active property and casualty license preferred; however, candidates must obtain within 3 months of hire.
• High school diploma required; associate or bachelor’s degree preferred.

Responsibilities

• Communicates with policyholders to request information for underwriting and agency file.
• Processes activities in EPIC to maintain accurate account information.
• Monitors emails in Care Center and related mailboxes.
• Performs download process for Personal Lines and Bond transactions.
• Gathers information from policyholders for endorsements and submits to underwriting team.

Skills

Teamwork

Attention to detail

Communication

Problem solving

Time management

Education

Property & casualty license (active preferred)

High school diploma required

Associate or bachelor's degree preferred

Tools

EPIC

Bond Outlook/Outlook

Job description

The Cincinnati Insurance Companies in Fairfield, Ohio, is seeking a Customer Care Center associate account manager to support agency management of client policies and assist account managers within an assigned regional team.

The role is based at our Headquarters in Fairfield. The pay range is $22.00 - $24.00 hourly, with eligibility for an annual bonus based on company and individual performance.