Client-Focused HR Business Partner (PEO)

PrestigePEO; Tampa (FL); On-site; USD 60,000 - 80,000; Full time

Job summary

PrestigePEO is seeking an HR Generalist to manage day-to-day client HR activities, ensure compliance, and provide guidance across multi-state work sites. This role partners with Payroll, Benefits, and Compliance teams to deliver timely, accurate HR services for worksite employees within PrestigePRO client portfolios.

The ideal candidate has 3+ years HR Generalist experience, preferably in a PEO or multi-state environment, with strong communication skills and proven problem-solving abilities.

Qualifications

• Minimum three years of HR Generalist or related experience.
• PEO industry and/or client service delivery experience preferred
• Bachelor’s degree preferred
• Broad knowledge of HR including Benefits, Payroll, Risk, Retirement Services, and Client Support
• Multi-state compliance experience preferred

Responsibilities

• Serve as the primary contact for clients’ HR needs, ensuring compliance with federal, state, and local laws.
• Provide account management for clients related to Prestige services.
• Oversee client resources to ensure coordinated service delivery.
• Develop and maintain effective relationships with clients and brokers.
• Conduct client visits (virtual/in-person) to enhance satisfaction.
• Collaborate with Payroll, Benefits, Compliance and other internal teams to meet client needs.
• Advise clients on onboarding, engagement, performance, discipline, leave, investigations, and termination.
• Support policy development and training initiatives for client organizations.
• Learn PrestigePRO technology applications and tools.
• Conduct product demonstrations for clients and provide information for technology partners.
• Ensure accurate, timely service delivery to clients
• Collaborate across departments to resolve client/worksite employee issues.
• Ensure smooth onboarding for new clients and employees.
• Foster teamwork and best practices with HR partners and specialists.
• Attend HR meetings and participate in workshops.
• Participate in special HR client services projects.
• May travel to client sites.

Skills

bilingual English/Spanish

Salesforce

Prism

problem solve

public speaking

communication skills

multi-tasking

learning new technology

Education

Bachelor's degree (business or HR)

PHR/SHRM-CP certification

Tools

Salesforce

Prism

Job description

PrestigePEO is seeking an HR Generalist to manage day-to-day client HR activities, ensure compliance, and provide guidance across multi-state work sites. This role partners with Payroll, Benefits, and Compliance teams to deliver timely, accurate HR services for worksite employees within PrestigePRO client portfolios.

The ideal candidate has 3+ years HR Generalist experience, preferably in a PEO or multi-state environment, with strong communication skills and proven problem-solving abilities.