Client-Focused Funeral Sales Counselor

Service Corporation International

Goodlettsville (TN)

On-site

USD 50,000 - 100,000

Full time

14 days+
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Job summary

Service Corporation International in Goodlettsville, TN is seeking a Family Service Counselor to generate revenue and serve families with compassionate, personalized service. This role emphasizes lead generation, relationship building, and collaborating with funeral directors and staff to provide high-quality support.

It requires strong communication and a customer-focused mindset. You will work flexible hours, build trusted client relationships, and coordinate appointments while promoting

Qualifications

  • High school diploma or equivalent.
  • 1-2 years of college or an equivalent of education and experience.
  • 1-2 years of customer service or sales industry experience preferred.

Responsibilities

  • Lead generation: prospecting, referrals, and daily activity tracking.
  • Build relationships with families through empathetic, timely service.
  • Collaborate with funeral directors and staff to ensure seamless service.
  • Prepare for appointments and manage customer questions with professionalism.
  • Follow up on family concerns and encourage referrals.

Skills

Customer service
Sales experience
Communication skills

Education

High school diploma
1-2 years of college

Tools

CRM software
Computer literacy

Job description

Service Corporation International in Goodlettsville, TN is seeking a Family Service Counselor to generate revenue and serve families with compassionate, personalized service. This role emphasizes lead generation, relationship building, and collaborating with funeral directors and staff to provide high-quality support.

It requires strong communication and a customer-focused mindset. You will work flexible hours, build trusted client relationships, and coordinate appointments while promoting

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