Client-Focused Fulfillment Operations Supervisor

RPMGlobal; Melvindale (MI); On-site; USD 55,000 - 75,000; Full time

Job summary

Evans Distribution Systems in Melvindale, MI is seeking a reliable Fulfillment Operations Supervisor to coordinate customer orders and serve as the primary contact for assigned accounts. The role requires leading cross-functional teams across warehouse, shipping, transportation, and sales to meet customer requirements, maintain strong relationships, and communicate priorities clearly.

This office-based position emphasizes documentation, scheduling, inventory tracking, and timely fulfillment in a

Qualifications

• High school diploma or equivalent; some college preferred.
• Minimum of three years in customer service, fulfillment, account coordination, warehouse, logistics or administrative support.
• Previous supervisory experience is required.

Responsibilities

• Serve as primary point of contact for customers and coordinate daily account needs.
• Lead customer-facing meetings and communicate requirements to internal teams.
• Oversee order coordination, scheduling, and inventory tracking.
• Ensure orders are fulfilled accurately and on time in a fast-paced environment.
• Support food safety, quality, traceability, and documentation requirements.

Skills

Customer service

Supervisory experience

Inventory control

Documentation and reporting

Education

High school diploma or equivalent

Tools

Order/inventory management systems

Excel

Job description

Evans Distribution Systems in Melvindale, MI is seeking a reliable Fulfillment Operations Supervisor to coordinate customer orders and serve as the primary contact for assigned accounts. The role requires leading cross-functional teams across warehouse, shipping, transportation, and sales to meet customer requirements, maintain strong relationships, and communicate priorities clearly.

This office-based position emphasizes documentation, scheduling, inventory tracking, and timely fulfillment in a