Fulfillment Operations Lead — WMS & Carrier Coordination

Fulfyld, LLC; Madison (AL); On-site; USD 70,000 - 95,000; Full time

Job summary

Fulfyld, LLC in Madison, AL is seeking a hands-on Fulfillment Operations Manager to coordinate exceptions, improve warehouse processes, and ensure information moves accurately between the warehouse, WMS, Salesforce, billing, and customer-facing teams.

You will partner with Warehouse Operations, Customer Success, Billing, and Systems & Automation to balance daily execution with data-driven improvement, learn the operation, and grow into broader process ownership.

Qualifications

• Experience in fulfillment, warehousing, logistics, inventory operations, or a related role.
• Experience working with a WMS, shipping platform, or inventory-management system.
• Strong organizational and follow-up skills.
• Willingness to work on the warehouse floor and with operational data.
• Proficiency in Excel; Python experience preferred.

Responsibilities

• Monitor and triage WMS and Salesforce operational exceptions.
• Investigate replenishments closed without matching Salesforce work orders.
• Coordinate unidentified receipts and inventory received without an ASN.
• Maintain accurate operational records across Shipedge and Salesforce.
• Escalate software and integration failures to the Systems & Automation owner.

Skills

WMS

Excel

Python

Data analysis

Cross-functional coordination

Tools

Shipedge

ShipWise

ShipStation

EasyPost

Job description

Fulfyld, LLC in Madison, AL is seeking a hands-on Fulfillment Operations Manager to coordinate exceptions, improve warehouse processes, and ensure information moves accurately between the warehouse, WMS, Salesforce, billing, and customer-facing teams.

You will partner with Warehouse Operations, Customer Success, Billing, and Systems & Automation to balance daily execution with data-driven improvement, learn the operation, and grow into broader process ownership.