Client-Focused Customer Service Specialist

Dauntless Marketing Group; Arlington (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Dauntless Marketing Group is seeking a Customer Service Representative in Arlington, TX. In this role, you will interact with customers to answer inquiries, resolve issues, and handle complaints, all while maintaining a professional image.

The ideal candidate should have at least 1+ year experience in customer service and exhibit excellent multitasking skills. We encourage applicants who are 18 years and older and available for full-time work.

Qualifications

• 1+ year experience in an office, retail, or other customer service environment.
• Ability to juggle multiple tasks simultaneously.

Responsibilities

• Provide excellent customer service to all clients/customers and maintain adequate appointment times.
• Report any new customer acquisitions or account changes to the Director of Operations.
• Resolve customer support related issues and provide customers with proper solutions.

Skills

Customer Service Experience

Multitasking

Education

High School Diploma or Equivalent

Job description

Our company is a private brand marketing firm, we are partnered with some of the most well known Fortune 500 clients within the technology, entertainment, utility, energy, and telecommunication industries. We push our candidates to step outside of their comfort zones while practicing their newly acquired skills alongside more advanced team members, they achieve fantastic goals in exceptionally short amounts of time.

Job Description

Our firm is currently seeking a Customer Service Representative in Arlington, TX. The Customer Service Representative will interact with customers to answer general inquiries, resolves issues, and handle customer complaints. The ideal candidate will maintain a professional image both in our office and in our clients’ atmospheres and uphold a can-do attitude at all times.

Customer Service Representative Responsibilities:

· Provide excellent customer service to all clients/customers and maintain adequate appointment times

· Report any new customer acquisitions or account changes to the Director of Operations

· Resolve customer support related issues and provide customers with proper solutions to their concerns

Job Requirements

· At least 1+ year experience in an office, retail, or other customer service environment

· Ability to juggle multiple tasks simultaneously

Qualifications

• 2 years of customer service experience (preferred)
• At least 18 years of age
• Eligible to work in the United States
• Have FULL-time availability
• Have High School Diploma or Equivalent

Additional Information

All your information will be kept confidential according to EEO guidelines.

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