Client-Focused Child Support Administrative Specialist

University of Wisconsin-Eau Claire; Eau Claire (WI); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

PTO accrual

11 paid holidays

Wisconsin Retirement System

Family and Medical Leave Act

Job summary

Eau Claire County is seeking an Administrative Specialist – Child Support to handle reception, answer calls, and provide information to the public. The role serves as the face of the Child Support Agency, delivering courteous, efficient service and coordinating clerical duties.

Responsibilities include processing correspondence and reports, maintaining records in the KIDS system, assisting with scheduling, and supporting notary duties.

Qualifications

• High school diploma or equivalent.
• At least 1 year of office experience with public contact.
• DOJ background check and fingerprinting required.
• Valid driver’s license and access to private transportation.
• Notary Public or eligible within 6 months.

Responsibilities

• Greets the public at the reception area and answers inquiries.
• Prepares and coordinates correspondence, reports, and charts.
• Uses KIDS data system and Microsoft Word/Excel to update records.
• Manages mail, voicemails, scheduling, and travel arrangements.
• Performs records management and notary duties as required.

Job description

Eau Claire County is seeking an Administrative Specialist – Child Support to handle reception, answer calls, and provide information to the public. The role serves as the face of the Child Support Agency, delivering courteous, efficient service and coordinating clerical duties.

Responsibilities include processing correspondence and reports, maintaining records in the KIDS system, assisting with scheduling, and supporting notary duties.