Child Support Administrative Associate

Douglas County (WI); Superior (WI); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

HSA available

Paid time off

Job summary

Douglas County (WI) seeks an organized receptionist to support the Child Support Department. You will greet visitors, manage a multi-line phone system, and provide information on services while coordinating with other departments.

The role involves data entry in KIDS, generating letters, and maintaining records. The position is full-time at 37.5 hours/week, with non-exempt status and a 2026 salary grade of $19.62–$20.65 per hour.

Qualifications

• Must possess High School diploma or equivalent.
• Experience with state/federal reporting systems is a plus.
• Ability to perform data entry and maintain accurate records.

Responsibilities

• Greet visitors and operate a multi-line telephone system.
• Provide information on processes and services; refer to other departments or agencies.
• Perform data entry into KIDS system and maintain accurate client records.
• Create letters, correspondence, and reports from wiKIDS.
• Sort, file, and maintain departmental records according to guidelines.
• Order and manage office supplies; perform mail processing and document delivery.

Skills

Customer service

Data entry

Records management

Phone etiquette

Office software

Education

High School diploma or equivalent

Vocational/technical college certificate

Tools

KIDS system

CARES system

wiKIDS

Word processing

Spreadsheets

Job description

Douglas County (WI) seeks an organized receptionist to support the Child Support Department. You will greet visitors, manage a multi-line phone system, and provide information on services while coordinating with other departments.

The role involves data entry in KIDS, generating letters, and maintaining records. The position is full-time at 37.5 hours/week, with non-exempt status and a 2026 salary grade of $19.62–$20.65 per hour.