Client-Focused Banking Teller

Citigroup Inc.; Glen Head (NY); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical, dental & vision coverage

401(k)

Paid time off

Job summary

Citigroup Inc. in Glen Head, NY seeks an entry-level Teller to assist with branch activities and client services. You will handle daily transactions, manage cash, and educate clients on digital options while aiming to meet revenue goals. Your performance reflects service quality and adherence to policies.

The role emphasizes customer service, cash handling, and collaboration with a team to deliver optimal financial solutions to Citi clients.

Qualifications

• High School diploma or equivalent.
• Previous sales and customer service experience preferred.
• Money handling experience.
• Effective problem solving and communication skills.
• Ability to work well in a team oriented environment.

Responsibilities

• Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service
• Perform efficient and accurate banking transactions including, managing cash supply for the branch, incoming/outgoing cash deposits, and maintaining branch vault cash
• Identify referral opportunities for new products and services based on client’s financial goals
• Educate clients on digital and self-service opportunities offered by Citi
• Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assets
• Ensure all client needs are met and effectively manage client issues/concerns, escalating as needed
• Maintain working knowledge of client accounts as well asnew and existing products and services offered.
• Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metrics.

Skills

Customer service

Sales

Money handling

Problem solving

Teamwork

Education

High School diploma or equivalent

Job description

Citigroup Inc. in Glen Head, NY seeks an entry-level Teller to assist with branch activities and client services. You will handle daily transactions, manage cash, and educate clients on digital options while aiming to meet revenue goals. Your performance reflects service quality and adherence to policies.

The role emphasizes customer service, cash handling, and collaboration with a team to deliver optimal financial solutions to Citi clients.