Client-Focused Banking Specialist | Sales & Service

Truist Financial Corporation; Southern Pines (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401k plan

Paid vacation

Sick days

Paid holidays

Job summary

Truist is seeking an attentive teller/customer-service associate in Southern Pines, NC. You will provide timely client service, process transactions accurately, and educate clients on digital banking options.

The role includes outbound outreach, supporting Integrated Relationship Management, and participating in leadership routines. Strong communication and PC skills are essential; weekend/extended hours may be required.

Qualifications

• High school diploma or equivalent required.
• Two years teller or cash handling or client service experience.
• Six months client relationship building or sales experience.
• Excellent interpersonal and communication skills, including a desire to interact with clients and prospects.

Responsibilities

• Provide a distinctive client experience by engaging clients and handling transactions accurately.
• Educate clients on digital self-service solutions (ATMs, Online and Mobile banking).
• Assist with outbound client outreach and IRM activities.
• Support Integrated Relationship Management to deliver Truist solutions.
• Participate in Retail Community Bank Leadership routines.
• Attend training and improve product knowledge.
• Adhere to controls and risk management policies.
• Serve as secondary contact for new accounts and issue resolution.

Skills

Interpersonal skills

Communication

Computer literacy

Multi-tasking

Sales awareness

Education

High school diploma or equivalent

Two years teller or cash handling or client service experience

Six months client relationship building or sales experience

Tools

Microsoft Office

Banking software basics

Job description

Truist is seeking an attentive teller/customer-service associate in Southern Pines, NC. You will provide timely client service, process transactions accurately, and educate clients on digital banking options.

The role includes outbound outreach, supporting Integrated Relationship Management, and participating in leadership routines. Strong communication and PC skills are essential; weekend/extended hours may be required.