Client-Focused Banking Specialist

Bank of America; Falmouth (KY); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Benefits eligible

Job summary

Bank of America seeks a customer-service oriented associate to engage clients in the lobby and assist with self-service transactions. You will process cash transactions accurately, build client relationships, and connect clients to tailored financial solutions to meet their goals.

The role requires effective communication, ability to learn new platforms, and a flexible schedule including weekends. This is a full-time, in-office position in Falmouth, MA with competitive benefits.

Qualifications

• Minimum education is High School Diploma or GED.
• Six months of cash handling experience preferred.
• Bachelor's degree not required; business-relevant degree pursued are a plus.

Responsibilities

• Engages clients in the lobby to educate and assist with transactions.
• Processes cash transactions accurately and efficiently.
• Conducts deep conversations to understand financial goals and connects clients to solutions.
• Builds relationships and grows knowledge of small business, lending, and investments.

Skills

Customer service

Sales mindset

Communication

Time management

Self-starting

Learning agility

Education

High School Diploma

Job description

Bank of America seeks a customer-service oriented associate to engage clients in the lobby and assist with self-service transactions. You will process cash transactions accurately, build client relationships, and connect clients to tailored financial solutions to meet their goals.

The role requires effective communication, ability to learn new platforms, and a flexible schedule including weekends. This is a full-time, in-office position in Falmouth, MA with competitive benefits.