Client Solutions Banker

Bank of America; Foxborough (MA); On-site; USD 36,000 - 48,000; Full time

Job summary

Bank of America in Massachusetts is seeking a customer-focused role to engage clients in the lobby, educate them on self-service options, and process cash transactions with accuracy. You will build relationships, understand financial goals, and connect clients to suitable solutions.

The position requires strong communication, problem-solving, and the ability to work weekends or extended hours across multiple centers.

Qualifications

• Enthusiastic self-starter with strong work ethic and results focus.
• Strong collaboration and relationship-building abilities.
• Shows passion and drive to improve clients' financial lives.
• Able to identify solutions for clients' needs.
• Excellent communication and comfort with client interactions.
• Learns quickly and adapts to new technologies.
• Willing to work weekends/hours across multiple centers.

Responsibilities

• Executes the bank's risk culture and aims for operational excellence.
• Builds relationships to meet client financial needs.
• Follows processes to do what’s right for clients and the bank.
• Grows knowledge by partnering with small business, lending, investments.
• Manages center traffic, appointments, and outbound calls.
• Drives the client experience.
• Manages cash responsibilities.

Skills

Adaptability

Business Acumen

Customer and Client Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

Bachelor's Degree or business-relevant Associate’s Degree

Job description

Bank of America in Massachusetts is seeking a customer-focused role to engage clients in the lobby, educate them on self-service options, and process cash transactions with accuracy. You will build relationships, understand financial goals, and connect clients to suitable solutions.

The position requires strong communication, problem-solving, and the ability to work weekends or extended hours across multiple centers.