Client-Focused Banking Services Rep

Enterprise Bank & Trust; Shawnee (KS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Volunteer time off

Charitable matching

Job summary

Enterprise Bank & Trust is seeking a Financial Services Representative to act as the front-line for customer service. You will open new accounts, handle teller transactions, and respond to inquiries both in person and by phone.

Expect to work in a fast-paced environment, building long-term customer relationships while upholding bank policies and confidentiality. The role emphasizes teamwork and strong communication skills in a community-focused bank.

Qualifications

• High School diploma or equivalent.
• Associates degree in business related field or two years related experience or a combination of education and experience.
• Customer service experience required.

Responsibilities

• Open new accounts for commercial and consumer clients with product knowledge.
• Perform teller duties and balance cash drawer.
• Respond to customer inquiries by phone and in person.
• Assist in onboarding activities and loan applications where applicable.
• Maintain accurate records and uphold bank procedures.

Skills

Strong math

Problem solving

Interpersonal skills

Customer service

Confidentiality

Teamwork

Communication

Office equipment

Prioritization

Organization

Bank operations knowledge

Education

High School diploma or equivalent

Associates degree or 2 years related experience

Tools

Microsoft Word & Excel

Google Suite

IBS

Salesforce

Job description

Enterprise Bank & Trust is seeking a Financial Services Representative to act as the front-line for customer service. You will open new accounts, handle teller transactions, and respond to inquiries both in person and by phone.

Expect to work in a fast-paced environment, building long-term customer relationships while upholding bank policies and confidentiality. The role emphasizes teamwork and strong communication skills in a community-focused bank.