Customer-Centric Banking Specialist

Enterprise Bank & Trust; Lenexa (KS); On-site; USD 36,000 - 48,000; Full time

Job summary

Enterprise Bank & Trust is seeking a Financial Services Representative to serve as the bank's front-line customer service associate and create a welcoming environment for customers. You will handle account and service origination, respond to inquiries by phone and in person, and assist in opening and closing accounts where applicable.

The role emphasizes cross-selling bank products, accurate cash handling as a teller, and maintaining confidentiality of client information while building long-term

Qualifications

• High School diploma or equivalent.
• Associates degree in business related field or two years related experience or a combination of education and experience.
• Customer service experience required.

Responsibilities

• Opens new accounts for commercial and consumer clients and recommends products based on customer needs.
• Performs teller duties including client transactions and balancing cash drawer.
• Responds to customer inquiries by phone and in person and acts as liaison between departments.
• Builds and maintains long-term relationships with clients through outstanding service.

Skills

Math & problem solving

Customer service

Confidentiality

Team player

Communication skills

Education

High School diploma or equivalent

Associates degree in business related field

Tools

Microsoft Word

Excel

Google Suite

Salesforce

IBS

Job description

Enterprise Bank & Trust is seeking a Financial Services Representative to serve as the bank's front-line customer service associate and create a welcoming environment for customers. You will handle account and service origination, respond to inquiries by phone and in person, and assist in opening and closing accounts where applicable.

The role emphasizes cross-selling bank products, accurate cash handling as a teller, and maintaining confidentiality of client information while building long-term