Client-Focused Banking Associate: Relationship Builder

Fairygodboss; Houston (TX); On-site; USD 42,000 - 65,000; Full time

Job summary

Chase is seeking an Associate Banker in Houston to deliver warm, hospitality-driven service while representing our brand. You will welcome clients, help them access mobile and online banking, and learn the bank's products to meet their financial needs.

This role emphasizes building trusted client relationships, collaborating with branch teammates, and ensuring accurate branch operations and regulatory compliance.

Qualifications

• Ability to put clients first and deliver attentive, friendly service.
• Ability to build trusted relationships with clients.
• Ability to engage clients with clear, polite communication to understand and help.
• Ability to quickly learn Chase products, services and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and guiding them into the branch.
• Exceed client expectations by servicing accounts and opening new accounts in compliance with policies and regulations.
• Educate clients on day-to-day banking and technology self-service options (Chase Mobile App, Chase.com, ATMs).
• Build meaningful client relationships by listening, asking questions, and collaborating with the branch team.
• Support branch operations and cash handling in line with bank policies.

Skills

Client focus

Relationship building

Communication

Team collaboration

Learn products

Job description

Chase is seeking an Associate Banker in Houston to deliver warm, hospitality-driven service while representing our brand. You will welcome clients, help them access mobile and online banking, and learn the bank's products to meet their financial needs.

This role emphasizes building trusted client relationships, collaborating with branch teammates, and ensuring accurate branch operations and regulatory compliance.