Client-First Banker & Banking Solutions Advisor

JPMorganChase; Houston (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Chase is seeking an Associate Banker in Houston to deliver friendly, attentive service and help clients achieve financial goals. You will greet clients, open accounts, and guide them through Chase’s digital tools while maintaining strong compliance and security practices.

The role emphasizes building trusted relationships, educating customers on products, and collaborating with the branch team to meet service and sales objectives in a dynamic retail banking environment.

Qualifications

• Client service experience or comparable experience.
• Ability to engage clients and understand needs.
• Strong communication and empathy in interactions.

Responsibilities

• Create a welcoming environment and greet clients entering the branch.
• Provide account servicing, maintenance, and new accounts in compliance with policies.
• Educate clients on day-to-day banking and self-service options (Chase Mobile App, Chase.com, ATMs).
• Build trusted relationships by listening, asking questions, and collaborating with the team.
• Manage branch operations and cash devices following bank policies.

Skills

Client service

Relationship building

Active listening

Product knowledge

Team collaboration

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker in Houston to deliver friendly, attentive service and help clients achieve financial goals. You will greet clients, open accounts, and guide them through Chase’s digital tools while maintaining strong compliance and security practices.

The role emphasizes building trusted relationships, educating customers on products, and collaborating with the branch team to meet service and sales objectives in a dynamic retail banking environment.