Client-Focused Banking Associate II

TD Bank Group; Union (NJ); On-site; USD 33,000 - 43,000; Full time

Job summary

TD Bank Group in Union, New Jersey, is seeking a customer-focused Teller to provide everyday banking and account maintenance, delivering accurate, respectful service while adhering to risk standards.

The role emphasizes relationship-building, cash handling, onboarding clients, cross-referrals, and fulfilling operational duties while working flexible hours including evenings and weekends.

Qualifications

• High school diploma or GED.
• 1+ years experience working with clients in a service role.
• Teller or cash-handling experience preferred.
• Excellent communication, organization and problem-solving skills.
• Strong proficiency with Microsoft Office.
• Notary license preferred.

Responsibilities

• Orchestrates the client experience by managing client flow in person and by phone.
• Serves as hospitality ambassador, delivering high-touch client experiences.
• Educates clients on banking products and digital capabilities.
• Proactively engages clients and deepens relationships with referrals to specialists.
• Handles a broad range of routine transactions within set limits while ensuring compliance.

Skills

Customer service

Communication

Problem solving

Organization

Education

High school diploma or GED

Notary License preferred

Tools

Microsoft Office

Job description

TD Bank Group in Union, New Jersey, is seeking a customer-focused Teller to provide everyday banking and account maintenance, delivering accurate, respectful service while adhering to risk standards.

The role emphasizes relationship-building, cash handling, onboarding clients, cross-referrals, and fulfilling operational duties while working flexible hours including evenings and weekends.