Client-Focused Banker II

TD Bank Group; Camden (NJ); On-site; USD 30,000 - 38,000; Full time

Job summary

TD Bank Group in Camden, New Jersey seeks a customer service professional to deliver everyday banking with accuracy and empathy. You will manage client inquiries, open basic consumer accounts, and guide customers through available banking options while connecting them to specialists as needed.

The role emphasizes relationship-building, risk awareness, and a high-touch client experience consistent with TD’s standards. Evening/weekend availability may be required.

Qualifications

• High school diploma or GED required with 1+ year client-facing experience.
• Strong communication, organization, and problem-solving skills.
• Ability to work evenings, weekends and holidays as scheduled.
• Notary license preferred.

Responsibilities

• Orchestrates client flow as first point of contact, handling inquiries and referrals.
• Delivers hospitality-led service and supports consumer accounts openings.
• Educates clients on banking products and digital capabilities to improve convenience.
• Refers clients to specialists to deepen relationships and achieve goals.
• Maintains compliance with policies and risk controls in daily activities.

Skills

Communication skills

Problem solving

Organizational skills

Work independently

Notary license

Education

High school diploma or GED

Notary license preferred

Tools

Microsoft Office

Job description

TD Bank Group in Camden, New Jersey seeks a customer service professional to deliver everyday banking with accuracy and empathy. You will manage client inquiries, open basic consumer accounts, and guide customers through available banking options while connecting them to specialists as needed.

The role emphasizes relationship-building, risk awareness, and a high-touch client experience consistent with TD’s standards. Evening/weekend availability may be required.