Client-Focused Banking Associate — Growth & Training

TD Bank Group; Charlotte (NC); On-site; USD 30,000 - 37,000; Full time

Job summary

TD Bank Group in Charlotte, NC seeks a customer-focused banking professional to serve as the first point of contact for clients. You will perform everyday banking transactions with accuracy and build lasting relationships by understanding client needs.

Ideal candidates will have a high school diploma or GED, strong communication skills, and the ability to work evenings, weekends, and holidays. Notary license is a plus; MS Office proficiency is expected.

Qualifications

• High school diploma or GED required; customer-facing experience preferred.
• Excellent communication and organizational skills; ability to handle multiple tasks.
• Proficiency with Microsoft Office and basic banking procedures may be helpful.

Responsibilities

• Greet clients and manage flow at the branch, delivering a high-touch experience.
• Process everyday banking transactions accurately and identify opportunities to assist clients.
• Adhere to risk and regulatory standards while educating clients on products and self-serve options.

Skills

Customer service

Communication

Organization

Problem solving

Education

High school diploma or GED

Notary License preferred

Tools

Microsoft Office

Job description

TD Bank Group in Charlotte, NC seeks a customer-focused banking professional to serve as the first point of contact for clients. You will perform everyday banking transactions with accuracy and build lasting relationships by understanding client needs.

Ideal candidates will have a high school diploma or GED, strong communication skills, and the ability to work evenings, weekends, and holidays. Notary license is a plus; MS Office proficiency is expected.