Client-Focused Banking Associate

JPMorgan Chase & Co.; Chicago (IL); On-site; USD 30,000 - 39,000; Full time

Job summary

JPMorgan Chase & Co. in Chicago is seeking an Associate Banker to deliver exceptional client experiences, greet clients, and guide them through banking solutions. You will leverage digital tools to assist with everyday transactions and help clients reach their financial goals.

The role emphasizes hospitality, teamwork, and a strong knowledge of products, with a focus on building trusted client relationships in a busy branch environment.

Qualifications

• Client service experience or comparable experience.
• Ability to build trusted relationships with clients.
• Strong communication and interpersonal skills.
• Comfort with using banking tech and self-service tools.

Responsibilities

• Create a welcoming environment by greeting clients, managing lobby flow with a tablet, and scheduling meetings.
• Exceed client expectations by servicing accounts and opening new accounts while following all policies and compliance rules.
• Educate and assist clients with day-to-day banking transactions using Chase Mobile App, Chase.com, and ATMs.
• Build meaningful relationships by listening, asking questions, and sharing product knowledge to help clients reach goals.
• Perform branch operations, including cash handling devices, while adhering to bank policies and procedures.

Skills

Client service

Relationship building

Communication

Tech proficiency

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Chicago is seeking an Associate Banker to deliver exceptional client experiences, greet clients, and guide them through banking solutions. You will leverage digital tools to assist with everyday transactions and help clients reach their financial goals.

The role emphasizes hospitality, teamwork, and a strong knowledge of products, with a focus on building trusted client relationships in a busy branch environment.