Client-Focused Banker | Tech-Savvy Relationship Builder

JPMorgan Chase; Baltimore (MD); On-site; USD 42,000 - 56,000; Full time

Job summary

JPMorgan Chase in Baltimore seeks an Associate Banker to deliver exceptional client experiences, greet clients warmly, and guide them through banking solutions. You will open and service accounts, promote digital tools, and actively listen to understand financial needs.

The role emphasizes a welcoming branch presence, regulatory adherence, and teamwork to support branch goals. You will learn products quickly and grow within a customer-centric retail banking environment.

Qualifications

• Provide attentive, welcoming service and greet clients entering the branch.
• Open new accounts and perform account servicing in compliance with policies.
• Educate clients on day-to-day transactions and digital banking tools.
• Build relationships by listening, empathizing, and sharing product knowledge with clients.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations with account servicing and new account openings per procedures.
• Educate clients on Chase Mobile App, Chase.com, and ATMs for convenient banking.
• Develop trusted relationships by listening, asking questions, and collaborating with the team.

Skills

Client service

Relationship building

Communication

Problem resolution

Team collaboration

Product knowledge

Education

High school diploma or GED

Job description

JPMorgan Chase in Baltimore seeks an Associate Banker to deliver exceptional client experiences, greet clients warmly, and guide them through banking solutions. You will open and service accounts, promote digital tools, and actively listen to understand financial needs.

The role emphasizes a welcoming branch presence, regulatory adherence, and teamwork to support branch goals. You will learn products quickly and grow within a customer-centric retail banking environment.