Client-Focused Banker & Tech-Savvy Advisor

Fairygodboss; Port Huron (MI); On-site; USD 42,000 - 60,000; Full time

Job summary

Chase is a leading financial services firm, delivering hospitality and technology to help clients achieve their goals. As an Associate Banker, you will represent our brand with warmth, greet clients, and support branch success by delivering exceptional service and building trusted relationships.

You will educate clients on Chase Mobile App and online banking, assist with transactions and account openings, and work with the team to provide solutions that meet financial needs.

Qualifications

• Ability to put clients first and exceed expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients with clear, polite communication.
• Ability to resolve client issues with attention to detail.
• Ability to collaborate with the team to deliver seamless service.
• Ability to learn products, services, and procedures quickly.
• Client service experience or comparable experience.
• High school diploma or GED.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow, scheduling meetings.
• Exceed client expectations while assisting with transactions and opening new accounts in compliance with policies.
• Educate clients on Chase Mobile App, Chase.com, and ATMs to meet banking needs anywhere.
• Build meaningful relationships by listening, asking questions, and offering product knowledge and solutions.
• Perform branch operations and assist with cash devices while adhering to bank policies.

Skills

Client service excellence

Relationship building

Communication

Problem solving

Teamwork

Product knowledge

Learning banking tools

Education

High school diploma or GED

Job description

Chase is a leading financial services firm, delivering hospitality and technology to help clients achieve their goals. As an Associate Banker, you will represent our brand with warmth, greet clients, and support branch success by delivering exceptional service and building trusted relationships.

You will educate clients on Chase Mobile App and online banking, assist with transactions and account openings, and work with the team to provide solutions that meet financial needs.