Client-Focused Banker | Relationship Builder & FinTech Pro

JPMorganChase

Bend (OR)

On-site

USD 42,000 - 64,000

Full time

7 days ago

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Job summary

JPMorgan Chase in Bend, OR is seeking an Associate Banker to welcome clients, build trusted relationships, and provide attentive service using the latest banking solutions. You will help clients meet financial goals by discussing products, assisting with everyday transactions, and guiding them through digital tools.

As part of a branch team, you will handle account servicing, openness to new accounts, and comply with policies.

Qualifications

Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.

Responsibilities

Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - partnering with other branch team members to help achieve their financial goals.
Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.