Client-Focused Relationship Banker

Bank of America; New York (NY); On-site; USD 34,000 - 52,000; Full time

Job summary

Bank of America is seeking an in-branch team member to engage clients in the lobby, educate them on self-service channels, and process cash transactions accurately while building relationships that lead to financial solutions. You will adapt to role-specific requirements and contribute to a high-performance, in-office culture.

The role emphasizes strong communication, problem-solving, and the ability to work weekends or extended hours as needed and travel to nearby centers within a reasonable

Qualifications

• High school diploma or equivalent required.
• Bachelor's degree or business-related associate degree preferred.

Responsibilities

• Executes the bank's risk culture and strives for operational excellence.
• Builds relationships with clients to meet financial needs.
• Follows established processes and guidelines to do what is right for clients and the bank, complying with laws and regulations.
• Grows knowledge by partnering with experts in small business, lending, and investments.
• Manages financial center traffic, appointments, and outbound calls.
• Drives the client experience.
• Manages cash responsibilities.

Skills

Adaptability

Business Acumen

Customer Focus

Oral Communications

Problem Solving

Account Management

Client Experience Branding

Client Management

Client Solutions Advisory

Relationship Building

Business Development

Pipeline Management

Prospecting

Referral Identification

Referral Management

Education

High School Diploma / GED / Secondary School or equivalent

Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance

Job description

Bank of America is seeking an in-branch team member to engage clients in the lobby, educate them on self-service channels, and process cash transactions accurately while building relationships that lead to financial solutions. You will adapt to role-specific requirements and contribute to a high-performance, in-office culture.

The role emphasizes strong communication, problem-solving, and the ability to work weekends or extended hours as needed and travel to nearby centers within a reasonable