Client-Focused Banker: Build Relationships & Tech Solutions

JP Morgan Chase; Town of New Windsor (NY); On-site; USD 42,000 - 64,000; Full time

Job summary

Chase is seeking an Associate Banker in New Windsor, NY to deliver warm, attentive service and build trusted relationships with clients. You will guide customers through everyday banking needs, leverage digital tools, and collaborate with branch colleagues to meet financial goals.

The role focuses on welcoming service, account openings, and compliant operations, with opportunities to grow product knowledge and customer satisfaction in a dynamic banking environment.

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by greeting clients and handling lobby flow with a tablet.
• Open new accounts and perform account servicing following policies and regulatory requirements.
• Educate clients on day-to-day banking and digital self-service options (Chase Mobile App, Chase.com, ATMs).
• Build relationships by listening, asking questions, and sharing product knowledge with the team.
• Support branch operations including cash devices while adhering to bank policies.

Skills

Client service experience

Put clients first

Relationship building

Effective client communication

Product knowledge learning

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker in New Windsor, NY to deliver warm, attentive service and build trusted relationships with clients. You will guide customers through everyday banking needs, leverage digital tools, and collaborate with branch colleagues to meet financial goals.

The role focuses on welcoming service, account openings, and compliant operations, with opportunities to grow product knowledge and customer satisfaction in a dynamic banking environment.