Client‑Focused Banker

JPMorganChase; Montclair (NJ); On-site; USD 45,000 - 65,000; Full time

Job summary

Chase is seeking an Associate Banker in Montclair, NJ to welcome clients and represent our brand with hospitality, delivering attentive service using the latest banking tools. You will help clients manage accounts, schedule meetings, and guide them to digital solutions.

Your responsibilities include opening and servicing accounts, ensuring compliance with policies, and supporting the branch's goals. You will demonstrate product knowledge, listen carefully, and build lasting relationships with

Qualifications

• Proven ability to deliver attentive and friendly service and welcome clients.
• Ability to build trusted relationships and understand client needs.
• Strong communication to educate clients and explain banking options.

Responsibilities

• Create a welcoming environment by greeting clients, managing lobby flow, and scheduling meetings.
• Open and service accounts while following policies, procedures, and regulatory requirements.
• Educate clients on digital tools (Chase Mobile App, Chase.com, ATMs) for convenient banking.
• Build relationships by listening, asking questions, and partnering with team members to meet goals.
• Manage branch operations and cash devices in accordance with bank policies.

Skills

Client service

Relationship building

Communication

Problem resolution

Team collaboration

Product knowledge

Client service experience

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker in Montclair, NJ to welcome clients and represent our brand with hospitality, delivering attentive service using the latest banking tools. You will help clients manage accounts, schedule meetings, and guide them to digital solutions.

Your responsibilities include opening and servicing accounts, ensuring compliance with policies, and supporting the branch's goals. You will demonstrate product knowledge, listen carefully, and build lasting relationships with