Client-Focused Banker

Aumni; Janesville (WI); On-site; USD 38,000 - 52,000; Full time

Job summary

Chase is seeking an Associate Banker to represent our brand with hospitality and a customer-first mindset. You will build trusted client relationships, share product knowledge, and help clients reach their financial goals using our digital tools and in-branch services.

You will support branch operations, greet clients, and guide them through everyday banking tasks while complying with regulatory requirements.

Qualifications

• Ability to put clients first and deliver attentive, friendly service.
• Ability to build trusted relationships and communicate clearly.
• Ability to engage clients and anticipate needs.
• Ability to resolve client issues with attention to detail.
• Ability to collaborate with branch team to meet financial goals.

Responsibilities

• Create a welcoming environment and greet clients entering the branch, manage lobby flow with a tablet, and schedule meetings.
• Provide account servicing, open new accounts, and ensure compliance with policies and regulations.
• Educate clients on everyday banking using Chase Mobile App, Chase.com, and ATMs.
• Build relationships by listening, asking questions, and sharing product knowledge with clients.
• Handle branch operations and cash devices while following bank procedures.

Skills

Hospitality

Relationship building

Active listening

Product knowledge

Client service

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to represent our brand with hospitality and a customer-first mindset. You will build trusted client relationships, share product knowledge, and help clients reach their financial goals using our digital tools and in-branch services.

You will support branch operations, greet clients, and guide them through everyday banking tasks while complying with regulatory requirements.