Client-Focused Bank Teller & New Accounts Specialist

Monet Bank

San Diego (CA)

On-site

USD 57,000 - 64,000

Full time

14 days+
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Benefits offered by this job

Medical, dental, vision coverage
401K with company match
11 paid holidays
Vacation and sick leave

Job summary

Monet Bank is seeking a Retail Banking Specialist in San Diego, CA. This full‑time role emphasizes frontline customer service, regulatory compliance, and knowledgeable banking product support. Base tasks involve transactions, new accounts, and branch duties to ensure reliable service.

The position requires 2–4 years of customer service experience, HS diploma, and strong communication. Benefits include medical/dental/vision, 401K with match, and paid holidays. Equal opportunity employer.

Qualifications

  • Minimum 2-4 years customer service experience
  • High School diploma or equivalent required
  • Strong communication and interpersonal skills
  • Proficiency with 10 key touch and basic Microsoft Office tools
  • Ability to learn banking software quickly
  • Professional appearance and punctuality

Responsibilities

  • Process customer transactions accurately and efficiently per policies and regulations
  • Open, service and close customer accounts (CDs, money market, savings, retirement accounts)
  • Balance cash drawer and assist with cash vault balancing
  • Greet and build relationships with customers to enhance satisfaction
  • Perform branch duties including mail handling and records logs
  • Answer calls and address customer questions, escalate when needed
  • Maintain confidentiality and adhere to security procedures
  • Support CRA activities through volunteering and branch metrics

Skills

Customer service
Communication
Attention to detail
Multi-tasking
Problem-solving

Education

High School diploma

Tools

MS Office
Banking software

Job description

Monet Bank is seeking a Retail Banking Specialist in San Diego, CA. This full‑time role emphasizes frontline customer service, regulatory compliance, and knowledgeable banking product support. Base tasks involve transactions, new accounts, and branch duties to ensure reliable service.

The position requires 2–4 years of customer service experience, HS diploma, and strong communication. Benefits include medical/dental/vision, 401K with match, and paid holidays. Equal opportunity employer.

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