Client-Focused Bank Associate | Solutions & Service

First Interstate Properties, Ltd.; Atlantic (IA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Generous PTO with federal holidays

Child Care Assistance Program

Exercise reimbursement

Job summary

First Interstate Properties, Ltd. in Atlantic, IA seeks an Associate Community Banker to deliver personalized client service and build strong client relationships. You will discuss financial needs, open and maintain accounts, and handle teller transactions while guiding customers to relevant services.

The role emphasizes regulatory compliance, accuracy, and proactive outreach to refer clients to Home Loans, Treasury, Merchant Services, and Wealth Management. Strong communication is essential.

Qualifications

• High School Diploma or GED required.
• Banking or related experience required.
• Registered Mortgage Loan Originator per the SAFE Act preferred.

Responsibilities

• Delivers personalized client service in person and over the phone by answering questions, assisting with issues, and offering solutions.
• Opens and maintains a variety of products, including checking and savings accounts, IRAs, CDs, and basic credit cards.
• Performs Teller duties: deposits, withdrawals, check cashing, loan payments, and currency counting.
• Identifies referral opportunities to other lines of business and documents activity.
• Builds client relationships through proactive outreach and follow-up.

Skills

Attention to detail

Tact and diplomacy

Microsoft Office

CRM systems

Reading comprehension

Writing simple correspondence

Numerical skills

Problem solving

Team collaboration

Education

High School Diploma or GED

Banking or related experience

Tools

CRM systems

Microsoft Office

10-key skills

Job description

First Interstate Properties, Ltd. in Atlantic, IA seeks an Associate Community Banker to deliver personalized client service and build strong client relationships. You will discuss financial needs, open and maintain accounts, and handle teller transactions while guiding customers to relevant services.

The role emphasizes regulatory compliance, accuracy, and proactive outreach to refer clients to Home Loans, Treasury, Merchant Services, and Wealth Management. Strong communication is essential.