Client-First Universal Banker

Hbcu Connect, Llc; Athens (GA); On-site; USD 30,000 - 45,000; Full time

Job summary

Truist Financial Corporation is seeking a Regular full-time Banking Associate to deliver high-quality client service while processing transactions and maintaining accurate records. The role includes outbound outreach, digital-banking guidance, and collaboration with branch staff to meet client needs.

The position requires a high school diploma, teller or cash handling experience, strong communication, and the ability to multitask in a fast-paced environment. Weekend availability may be required.

Qualifications

• High school diploma or equivalent.
• Two years of teller or cash handling or client service experience.
• Six months of client relationship building or sales experience.
• Excellent interpersonal and communication skills.
• Ability to multi-task under time constraints.
• Proficiency in Microsoft Office software products.
• Ability to travel to accommodate temporary staffing needs as required.
• Ability to work weekends and/or extended hours with occasional travel and overnights may be included.

Responsibilities

• Provide a distinctive client experience by handling transactions and uncovering needs.
• Educate clients on digital self-service solutions including ATMs, Online and Mobile banking.
• Support team sales process by outbound calls and identifying client needs or opportunities.
• Understand Integrated Relationship Management (IRM) for Truist clients."
• Participate in the Retail Community Bank Leadership Routines and training.
• Adhere to internal controls and policies to ensure compliance with guidelines.
• Serve as secondary contact for new account openings and problem resolution.

Skills

Interpersonal skills

Communication

Multi-tasking

Microsoft Office

Customer service

Education

High school diploma

Tools

Banking software

Job description

Truist Financial Corporation is seeking a Regular full-time Banking Associate to deliver high-quality client service while processing transactions and maintaining accurate records. The role includes outbound outreach, digital-banking guidance, and collaboration with branch staff to meet client needs.

The position requires a high school diploma, teller or cash handling experience, strong communication, and the ability to multitask in a fast-paced environment. Weekend availability may be required.