Client-First Banking Associate

JPMorganChase; Mesa (AZ); On-site; USD 42,000 - 54,000; Full time

Job summary

Chase is seeking an Associate Banker to provide welcoming, attentive service and build trusted relationships with clients. You will guide customers through account openings and everyday banking, while leveraging Chase Mobile App and Chase.com for convenient, secure banking experiences.

The role emphasizes understanding client needs, collaborating with the branch team, and ensuring compliance with policies to help clients achieve their financial goals.

Qualifications

• Proven experience delivering attentive, friendly client service.
• Ability to build trusted client relationships with genuine care.
• Strong communication to understand and help client needs.

Responsibilities

• Create a welcoming environment by greeting clients and guiding them through processes.
• Open new accounts and provide ongoing account servicing while complying with policies.
• Educate clients on day-to-day banking and digital self-service options (mobile app, online, ATMs).
• Build relationships with clients and collaborate with branch team to reach financial goals.
• Handle branch operations and cash devices following bank policies.

Skills

Client service

Relationship building

Effective communication

Problem solving

Team collaboration

Product knowledge

Learning agility

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to provide welcoming, attentive service and build trusted relationships with clients. You will guide customers through account openings and everyday banking, while leveraging Chase Mobile App and Chase.com for convenient, secure banking experiences.

The role emphasizes understanding client needs, collaborating with the branch team, and ensuring compliance with policies to help clients achieve their financial goals.