Relationship-Focused Universal Banker (Multiple Locations)

b1BANK in; Baton Rouge (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

b1BANK is seeking a motivated Universal Banker to deliver high-quality customer service, handle transactions, and assist with new accounts across multiple locations in Louisiana. The role focuses on building relationships and meeting banking center and individual sales goals.

The candidate should be enthusiastic about helping customers, comfortable with sales campaigns, and capable of handling diverse banking tasks while adhering to regulatory requirements.

Qualifications

• High School Diploma or GED.
• Minimum of two years of personal banking or teller experience, with emphasis on customer service.
• Understanding of bank deposits, lending products, credit products and opening accounts.
• Excellent customer service, verbal and written communication.
• Relationship building, collaboration and teamwork.
• Teller and systems training and new account opening.

Responsibilities

• Acts as the customers' first point of contact with the Bank by addressing financial service needs and uncovering opportunities to contribute to the banking center's success.
• Handles transaction processing and customer servicing.
• Supports sales objectives and campaigns by selling and cross-selling Bank products to expand and maintain existing relations while processing transactions.
• Assists management with day-to-day transactions, including approving transactions, preparing reports, and resolving issues.
• Complies with Bank policy and follows procedures to include state and federal banking regulations.
• Maintains knowledge of internal security policies and procedures and ensures client confidentiality.

Skills

Customer service

Sales and cross-selling

Relationship building

Communication skills

Problem solving

Teller experience

Education

High School Diploma or GED

Job description

b1BANK is seeking a motivated Universal Banker to deliver high-quality customer service, handle transactions, and assist with new accounts across multiple locations in Louisiana. The role focuses on building relationships and meeting banking center and individual sales goals.

The candidate should be enthusiastic about helping customers, comfortable with sales campaigns, and capable of handling diverse banking tasks while adhering to regulatory requirements.