Client-First Banking Experience Specialist

JPMorganChase; Fort Myers (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Job summary

JPMorgan Chase in Fort Myers seeks an Associate Banker to deliver exceptional client experiences and represent the Chase brand with modern banking tools. You will greet clients, help with account openings, and educate customers on digital solutions such as Chase Mobile App, Chase.com, and ATM services to meet their financial goals.

The role emphasizes client-first service, strong communication, and teamwork within a diverse, inclusive environment.

Qualifications

• High school diploma or GED required.
• Customer service experience preferred.
• Ability to learn products, services and procedures quickly.
• Cash handling or teller experience is a plus.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Open new accounts and provide ongoing servicing while ensuring policy compliance.
• Educate clients on digital banking options and self-service tools.
• Build trusted client relationships and collaborate with branch teammates to meet financial goals.
• Support branch operations and cash handling in line with policies.

Skills

Client service

Relationship building

Communication

Problem solving

Teamwork

Product knowledge

Technology proficiency

Cash handling

Education

High school diploma or GED

Tools

Tablet

Chase Mobile App/Chase.com

ATMs

Job description

JPMorgan Chase in Fort Myers seeks an Associate Banker to deliver exceptional client experiences and represent the Chase brand with modern banking tools. You will greet clients, help with account openings, and educate customers on digital solutions such as Chase Mobile App, Chase.com, and ATM services to meet their financial goals.

The role emphasizes client-first service, strong communication, and teamwork within a diverse, inclusive environment.