Client-First Banking Associate | Tech-Savvy Relationship Builder

JP Morgan Chase; Anaheim (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

Chase is seeking an Associate Banker to represent the brand with hospitality and leverage digital banking tools to serve clients. You will build trusted relationships, open accounts, and guide customers through everyday transactions while maintaining regulatory standards.

You will collaborate with the branch team to ensure exceptional client experiences, greet clients, and manage lobby flow while promoting Chase solutions and services.

Qualifications

• Client service experience or comparable experience.
• Ability to build trusted relationships with clients.
• Ability to engage clients and understand their needs.
• Strong communication to resolve issues and deliver a consistent experience.
• Team-oriented with capacity to collaborate to meet client goals.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow using a tablet.
• Exceed client expectations by servicing accounts, opening new accounts, and following policies and procedures.
• Educate clients on day-to-day banking and technology self-service (Chase Mobile App, Chase.com, ATMs).
• Build relationships by listening, asking questions, and sharing product knowledge with branch teammates.
• Perform branch operations including cash devices while adhering to policies and procedures.

Skills

Client service

Relationship building

Clear communication

Team collaboration

Product knowledge learning

Attention to detail

Regulatory compliance awareness

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to represent the brand with hospitality and leverage digital banking tools to serve clients. You will build trusted relationships, open accounts, and guide customers through everyday transactions while maintaining regulatory standards.

You will collaborate with the branch team to ensure exceptional client experiences, greet clients, and manage lobby flow while promoting Chase solutions and services.