Client-First Banking Associate: Relationship Builder, Tech-Savvy

JPMorgan Chase & Co.; Little Rock (AR); On-site; USD 38,000 - 48,000; Full time

Job summary

JPMorgan Chase & Co. in Little Rock, AR is seeking an Associate Banker to deliver attentive, friendly service and build trusted client relationships. You will educate clients on digital banking tools, open new accounts, and help clients achieve their financial goals in a welcoming branch environment.

You will greet clients, manage lobby flow, assist with transactions, and collaborate with branch teammates to ensure seamless service while complying with bank policies and regulatory requirements.

Qualifications

• Ability to put clients first and exceed expectations with attentive service.
• Ability to build trusted relationships and demonstrate genuine care.
• Ability to learn products, services and procedures quickly and accurately.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by servicing accounts and opening new accounts in compliance with policies.
• Educate clients on day-to-day banking transactions and digital tools (Chase Mobile App, Chase.com, ATMs).
• Build meaningful relationships by listening, asking questions, and coordinating with branch team members.
• Perform branch operations including cash handling and vault/ATM tasks in line with policies.

Skills

Client service

Relationship building

Communication

Attention to detail

Teamwork

Cash handling

Learning products

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Little Rock, AR is seeking an Associate Banker to deliver attentive, friendly service and build trusted client relationships. You will educate clients on digital banking tools, open new accounts, and help clients achieve their financial goals in a welcoming branch environment.

You will greet clients, manage lobby flow, assist with transactions, and collaborate with branch teammates to ensure seamless service while complying with bank policies and regulatory requirements.