Client-First Banking Associate

JPMorgan Chase & Co.; Rochester (MN); On-site; USD 42,000 - 54,000; Full time

Job summary

JPMorgan Chase & Co. in Rochester, MN is seeking an Associate Banker to deliver exceptional client experiences and hospitality at the branch. You will greet clients, open accounts, and guide them through Chase Mobile App and Chase.com to meet their financial goals.

You will work with a branch team to educate clients, maintain accounts, and perform routine operations with accuracy and care, leveraging technology to enhance service and efficiency.

Qualifications

• High school diploma or GED required.
• Strong client service mindset with the ability to build trusted relationships.
• Comfort with learning and explaining banking products and services.
• Proven communication skills and teamwork in a fast‑paced environment.
• Ability to adapt to technology and office procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Open new accounts and handle servicing while following policies and regulatory requirements.
• Educate clients on day‑to‑day banking using Chase Mobile App, Chase.com, and ATMs.
• Build relationships by listening, asking questions, and sharing product knowledge with team support.
• Perform branch operations and cash handling while adhering to bank procedures.

Skills

Client service

Relationship building

Communication

Team collaboration

Product knowledge

Technology literacy

Education

High school diploma or GED

Tools

Chase Mobile App

ATM network

Job description

JPMorgan Chase & Co. in Rochester, MN is seeking an Associate Banker to deliver exceptional client experiences and hospitality at the branch. You will greet clients, open accounts, and guide them through Chase Mobile App and Chase.com to meet their financial goals.

You will work with a branch team to educate clients, maintain accounts, and perform routine operations with accuracy and care, leveraging technology to enhance service and efficiency.