Client-First Banker: Welcoming, Tech-Savvy Advisor

JPMorganChase; Fort Worth (TX); On-site; USD 40,000 - 52,000; Full time

Job summary

JPMorganChase in Fort Worth is seeking an Associate Banker to welcome clients, deliver attentive service, and promote Chase solutions. You will build trusted relationships and help clients reach their financial goals using digital tools like Chase Mobile App.

The role emphasizes hospitality, teamwork, and compliance with banking policies as you assist with accounts, everyday transactions, and technology-based self-service options for customers.

Qualifications

• High school diploma or GED equivalent.
• Reading and speaking English and Spanish fluently is preferred.

Responsibilities

• Create a welcoming environment by greeting clients and delivering attentive service using a tablet to manage lobby flow and scheduling.
• Exceed client expectations by handling account servicing, maintenance, and new account openings while complying with policies and regulatory requirements.
• Educate clients on daily banking transactions and digital self-service tools like Chase Mobile App and Chase.com.
• Build trusted relationships with clients by listening, asking questions, and sharing product knowledge to meet financial goals.
• Perform branch operations and cash handling in line with bank policies and procedures.

Skills

Client service

Relationship building

Communication

Bilingual English/Spanish

Teamwork

Problem solving

Education

High school diploma or GED

Job description

JPMorganChase in Fort Worth is seeking an Associate Banker to welcome clients, deliver attentive service, and promote Chase solutions. You will build trusted relationships and help clients reach their financial goals using digital tools like Chase Mobile App.

The role emphasizes hospitality, teamwork, and compliance with banking policies as you assist with accounts, everyday transactions, and technology-based self-service options for customers.