Client-First Banker: Trusted Relationships & Tech Help

Next Frontier Capital; Stockton (CA); On-site; USD 48,000 - 64,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver warm, knowledgeable service and help clients reach their financial goals. You will greet clients, open accounts, educate on mobile and online banking, and work with the branch team to provide seamless service.

The role requires a high school diploma or GED and a commitment to adding value through attentive, accurate support and ongoing product knowledge.

Qualifications

• Customer service experience or comparable experience.
• High school diploma or GED equivalent.
• Ability to quickly learn products, services and procedures.
• Commitment to a friendly, attentive client experience.
• Ability to exceed client expectations and build trust.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by servicing accounts and opening new ones.
• Educate clients on day-to-day banking and digital tools (mobile app, online banking).
• Build relationships through active listening and collaboration with the team.
• Perform branch operations, including cash handling and ATM duties.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Learning agility

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver warm, knowledgeable service and help clients reach their financial goals. You will greet clients, open accounts, educate on mobile and online banking, and work with the branch team to provide seamless service.

The role requires a high school diploma or GED and a commitment to adding value through attentive, accurate support and ongoing product knowledge.