Client-First Banker: Tech-Savvy & Trusted Advisor

Fairygodboss; East Longmeadow (MA); On-site; USD 45,000 - 55,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver welcoming, attentive service and help clients meet their financial goals. You will greet customers, open and service accounts, and educate clients on Chase Mobile, Chase.com, and ATMs.

The role emphasizes relationship-building, teamwork, and adherence to banking policies while leveraging digital solutions to enhance the client experience.

Qualifications

• High school diploma or GED required or equivalent.
• Customer service experience preferred.
• Ability to learn banking products and procedures quickly.

Responsibilities

• Create a welcoming environment and greet clients as they enter the branch.
• Provide account servicing, maintenance, and assist with opening new accounts.
• Educate clients on mobile and online banking tools and digital solutions.
• Build relationships through active listening and collaborative teamwork.
• Handle branch operations and cash devices in compliance with policies.

Skills

Client service

Relationship building

Communication

Problem solving

Team player

Learning ability

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver welcoming, attentive service and help clients meet their financial goals. You will greet customers, open and service accounts, and educate clients on Chase Mobile, Chase.com, and ATMs.

The role emphasizes relationship-building, teamwork, and adherence to banking policies while leveraging digital solutions to enhance the client experience.